Eclipse Scarves Ltd t/a Eclipse Flag Suppliers stands behind our products 100% and will make good on any products proven defective in materials and workmanship. Eclipse Scarves Ltd t/a Eclipse Flag Suppliers must be notified of all damaged orders or discrepancies within 7 days of order receipt. For a quicker response, detailed photographs showing different angles are recommended along with an explanation of what photographs are showing. Any changes or alterations of any kind to the products or hardware will void any warranties.
All returns must be authorised in advance by the Eclipse Scarves Ltd t/a Eclipse Flag Suppliers within 7 days of receipt of goods. Buyer must pre pay all freight costs on authorised returned goods. Any returns not authorised by us will be refused and returned to sender at buyer’s expense. No returns will be accepted for custom imprinted, special orders, non-stock and some unprinted merchandise unless it is determined by the factory to be defective.